Yes, the driver will send you a text message if you have provided a mobile number, or will have a name board, or knock on the door. (Please specify when booking)
We can take bookings on the same day prior to travel, but we suggest you book as far in advance as possible.
Yes, we are fully licensed by the Central Bedfordshire Council. Copies of our licenses and Private Hire insurance can provided be provided on request.
Yes we can provide a Blue Badge Tour Guide for any specific sightseeing tours for an additional fee. Please specify this requirement when booking.
You will be provided with the name and mobile contact number on confirmation of your booking. If for some reason you cannot contact them direct, please call the office on 01525 384025.
Yes all our vehicles are washed and valeted inside for each client every day.
We can provide booster seats for children. If you have baby seats for younger passengers, you can bring them with you to use whilst travelling. By law you will need to fit them yourselves. If you have booked a return journey, we can look after any baby seats until your return.
Yes we provide bottled water and fruit/snacks for our passengers. We do not permit hot food in the vehicles. We can provide glassware and coolers if you are bringing your own drinks for the journey.
No, by law all our vehicles are not permitted for smoking or vaping at any time. Please let the driver know if you wish to stop during your journey to have time for a smoke or vape.
Yes we have 4G WiFi in all our ChauffeurJet vehicles. The driver will give you the password to login when you are in the vehicle.
Yes we have usb chargers for most devices, and 240volt power if you prefer to plug in your own chargers.
All vehicles can take at least one suitcase and one hand luggage for each passenger. However, each vehicle has a different boot capacity. Please see the vehicle pages for more details.
No, the owner of the vehicle they are driving will need to cover the driver for the duration of the journey on their insurance. We can provide individual details for your insurance company.
The driver can run any errands as requested by the client, or have the vehicle washed or valeted as agreed with the client.
Yes we can set up a business account for you which will be invoiced monthly. Please contact the office for details.
If you have an account you will be invoice monthly. If you do not have an account payment will be requested 7 days before travel. We can take debit or credit cards payments, or direct internet/BACs payments.
Some of our vehicles are zero rated, and some are chargeable at 20%. This detail will be itemised in your quotation.
The quotation will itemise any additional costs such as congestion zone or road tolls/bridge fees if the journey is expected to travel in these areas. If the route changes on the day the charges will be added to the final bill.
If there are any other questions you may have please call us, email or use the contact form